It's all about the people

We realise that our care homes are merely bricks and mortar without the vibrant personalities and characters that make up our staff. 

Together , they  use their vast experience to ensure that the very best standard of care is delivered with sensitivity and a smile of their face.

All of our in house staff training is based around the importance of team work and supporting one another. Recently our care staff in Rotherham have highlighted their commitment by living and sleeping at Moorgate to guarantee that the residents were all cared for and supported whilst the outside community was trapped in their homes in the heavy snow and ice.

We are fortunate to have a mixture of both male and female carers mixing youth and experience all bringing different talents to the table.We believe in developing staff wherever possible and have a history of promoting from within whilst supporting the development of all staff as part of their life-long learning programme.

In 2009 we decided to revolutionise the staff training and hired our own Director of Training to inspire the team and bring training to life. Staff have found this much more enjoyable as all the training is created to meet the needs of the individual homes and the changing landscape of care. In doing this staff have found all of the training more relevent and easier to implement.

This work has not only improved provision of care but also highlighted a professional approach in all of our work.

At Head Office in Cottingham  our administrative team  will iron out any problems  answering any query you may have regarding funding. 

All of our homes are known for forging strong relationships so that everyone feels welcome. We know that success comes from residents, families and staff all striving for the same goals.

We all  treat the safety of all of our residents, visitors and staff paramount and so Park Lane Healthcare has promoted our Health & Safety officer as a Director of the Company.

We understand the need for continuity and  have many long serving staff whose xperience shines through in their own work whilst supporting others new to the professions.All of our team believe in treating everyone as they would  wish to be treated themselves.

That is why our care homes are all about the people.